Skip to content

Fireflies.ai: Features, Pricing, and Alternatives (2026)

Meeting notetaker with unlimited transcription and CRM sync

Website Last reviewed August 26, 2026

Best for: Sales and client-facing teams in back-to-back calls all day

The better buy for anyone whose day is calls, because nothing is metered by the minute and the CRM sync removes the note-writing entirely. Otter stays cheaper for one person on an annual plan.

  • Who it's forFreelancers, Small and mid-size businesses, Enterprises
  • Not ideal forMeetings where a visible bot cannot join the call
  • Price from$18/mo · free plan
  • In category#1 of 4 in Meeting notes · category median $18/mo

What is Fireflies.ai?

Fireflies takes the same job as Otter and prices it differently: transcription and AI summaries are unlimited on every plan, free included, and what you pay for is storage, credits and team features.

For anyone in back-to-back calls that changes the arithmetic entirely, because there is no minute counter to watch. The bot joins Zoom, Meet, Teams and a long list of others, transcribes in over a hundred languages, and AskFred answers questions about what was said.

Where it pulls ahead is after the meeting. Conversation intelligence tracks talk-time ratios, sentiment and the topics that came up, which is why sales teams adopt it: the transcript becomes a coaching record and syncs into the CRM as call notes.

Voice Agents, task management and an email assistant extend it further into the workflow. Free gives unlimited transcripts with 400 minutes of storage for the whole team and 20 AI credits. Pro at $18 per seat adds video recording, downloads and 8,000 minutes of storage.

Business at $29 removes the storage limit and opens team analytics.

Made by Fireflies.aiSan Francisco, USAFounded 2016Launched Jun 2019

Fireflies.ai key features

  1. Unlimited transcription on every plan

    No minute counter, including on the free tier. Storage and AI credits are what the paid plans buy.

  2. AskFred

    Ask questions about a meeting or across your library and get an answer with the passage it came from.

  3. Conversation intelligence

    Talk-time ratios, sentiment and topic tracking across calls, which turns transcripts into a coaching record.

  4. CRM sync

    Pushes call notes and recordings into the CRM automatically so account records stay current without manual entry.

  5. 100+ languages

    Transcription across more than a hundred languages, with a multi-language mode on the Business plan.

  6. Task manager and action items

    Extracts follow-ups with owners and pushes them into your task tool instead of leaving them in a document.

  7. API access

    Available from the free plan, unlike most notetakers that reserve programmatic access for enterprise contracts.

Fireflies.ai pricing and plans

Free

Free

  • Unlimited transcription
  • Unlimited AI summaries
  • 400 minutes of storage per team
  • 20 AI credits
  • API access
Most popular

Pro

$18/month

  • $10 per seat per month billed annually
  • 8,000 minutes of storage per seat
  • Video recording
  • Download transcripts and recordings
  • Unlimited integrations

Business

$29/month

  • $19 per seat per month billed annually
  • Unlimited storage
  • 30 AI credits
  • Conversation intelligence
  • Team analytics for admins

Enterprise

$39/month

  • Per seat, annual billing only
  • 50 AI credits
  • Rules engine
  • SSO and SCIM
  • Audit logs via API
Free plan
Unlimited transcription and AI summaries, 400 minutes of storage for the whole team, 20 AI credits
Enterprise
Custom pricing on request
Discounts
Annual billing saves up to 44 percent

Pricing checked on August 26, 2026.See Fireflies.ai's pricing page

Fireflies.ai pros and cons

Pros

  • Unlimited transcription on every plan, including free
  • API access from the free tier, unlike most notetakers
  • Conversation intelligence and CRM sync built in
  • Transcribes more than a hundred languages

Cons

  • Free storage of 400 minutes is shared across the whole team
  • Enterprise tier is annual billing only
  • The bot is visible in the call, which some meetings cannot allow

Fireflies.ai platforms, API and integrations

6 platforms

API available

SDKs: GraphQL. API documentation

7 integrations

10 languages

English, French, German, Spanish, Italian, Portuguese, Dutch, Japanese, Korean, Chinese

Inputs and outputs

Accepts Audio, VideoProduces Text

2 AI models

Proprietary speech recognition, AskFred

Is Fireflies.ai secure? Privacy, compliance and support

Data privacy

  • Does not train on user data
  • Retention: Recordings and transcripts are stored per plan storage limits until deleted; enterprise contracts cover retention and audit logging
  • Data region: US

Compliance

  • SOC 2
  • GDPR
  • HIPAA

Team features

  • SSO: yes
  • Team workspace: yes

Support channels

  • Email
  • Live chat
  • Documentation
  • Dedicated manager

Who is Fireflies.ai best for?

Sales and client-facing teams in back-to-back calls all day. Fireflies.ai targets freelancers, small and mid-size businesses, enterprises, agencies.

Use cases

Categories

Best Fireflies.ai alternatives

Compare all alternatives

Otter.ai

Meeting notes8.3

Meeting notetaker that joins the call and writes the recap

Price
$16.99/mo
Free plan
Yes
API
Yes
Pricing checked Aug 26

Notion AI

Productivity7.7

AI writing, meeting notes and search built into your Notion workspace

Price
$24/mo
Free plan
Yes
API
Yes
Pricing checked Aug 25

Descript

Video8.2

Edit video and podcasts by editing the transcript

Price
$19/mo
Free plan
Yes
API
No
Pricing checked Aug 25

Microsoft 365 Copilot

Productivity7.3

AI inside Word, Excel, PowerPoint, Outlook and Teams

Price
$18/mo
Free plan
No
API
Yes
Pricing checked Aug 26

NotebookLM

Research8.3

Research notebook that answers only from the sources you upload

Price
$4.99/mo
Free plan
Yes
API
No
Pricing checked Aug 26

Fireflies.ai FAQ

Is Fireflies.ai free?

Yes, and unusually so: transcription and AI summaries are unlimited on the free plan. What is capped is storage, 400 minutes for the whole team, and AI credits.

How much does Fireflies.ai cost?

Pro is $18 per seat per month, or $10 billed annually. Business is $29, or $19 annually. Enterprise is $39 per seat on annual billing only.

Fireflies.ai or Otter.ai?

Fireflies if you are in calls all day, because transcription is unmetered and conversation intelligence feeds a CRM. Otter if you want the cheaper individual plan and cross-meeting chat.

Does Fireflies.ai have an API?

Yes, a GraphQL API available from the free plan, which is rare in this category where programmatic access is usually an enterprise feature.

How many languages does Fireflies.ai transcribe?

More than a hundred, with a multi-language mode on the Business plan for calls that switch between languages.

Does Fireflies.ai sync with a CRM?

Yes. Call notes and recordings push into Salesforce and HubSpot automatically, which is the main reason sales teams choose it over a plain notetaker.